Davies said the first time a player confused his store with the game developer “a kid between nine and 16 screamed expletives at me. The calls are often angry, according to the report. “We started telling them to use the website because they can’t actually talk to anyone on the phone.” “There are so many calls-pranks, angry gamers, kids who don’t understand why the support doesn’t have a readily available method of contact,” store owner Hunter Davies told gaming news site Kotaku. And since players collect ‘loot’ in the game (supply boxes that contain weapons and other useful items), it’s not hard to confuse the developer’s name when searching “ Fortnite loot” on Google.Įpic Loot Games is the first search result for epic loot and it has a phone number. Finding the company’s phone number isn’t a painless process. Epic, for example, only handles customer complaints via email and responses aren’t quick enough for some Fortnite players’ tastes. The confusion is due to a number of factors. and Epic Games has introduced thousands of individual outfits and items that can. Epic Loot Games, a small business in Springfield, has been inundated with angry calls from players who think they’re reaching Epic Games, the game’s North Carolina-based developer. be acquired from the Item Shop (and then get stored within the Locker). Unfortunately, that enthusiasm sometimes spills over, especially when players have a grievance with the game, as one Ohio hobby shop owner has found out over the last few months.

Epic loot shop